Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one: Solution 1: Re-insert the WD My Passport. But this operation will remove all data stored on this drive. Click on Next and follow the on-screen prompts. Click on Troubleshooting and choose Hardware and Sound then select Hardware and Devices. Type in Troubleshooting in the search box.
Make sure that your Surface Pro 4 is plugged in and connected to the internet. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems.
For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.